Commitment to Reliability

Since Keynova was founded, we have had an unwavering commitment to maximum quality and complete client satisfaction.

Keynova has earned the ISO 9001 quality certificate, which certifies that the company has implemented the necessary procedures to ensure the quality of its processes and scientific testing methods.

The quality assurance program of Keynova is designed not only to guarantee the accuracy of analytical procedures, but also to minimize any interference that may arise from defects in the pre and post-analytical process.

Application of these programs helps to ensure the maximum reliability of the test results delivered.

Our quality assurance programs consist of a series of interrelated processes: planning and execution of general performance policies, oversight using quality markers of the implementation of these policies, and efficiency in addressing any problems encountered, with the aim of eradicating problems as soon as they are detected.

Proper specimen collection is fundamental for obtaining a correct interpretation of the results of measurements of biological magnitudes. Standard operating procedures for specimen collections are indispensable for avoiding any errors that could occur in this phase. In most cases, such errors will compromise the accuracy of the results. During any process of obtaining and collecting specimens, several factors must be considered to avoid producing errors of preanalytical origin. The Keynova catalogue for clients gives detailed instructions on how to obtain each specimen and conserve it with the proper coagulant and necessary preservatives. Keynova’s quality assurance process is implemented from the moment the specimen is collected.